I am so impressed with ARM'S team and work quality. Alan and his excellent team are simply the best....their work ethic and professionalism are superior....Fernando in particular is one of the hardest working, talented and polite contractors I have ever worked with. Your job will get done well, on time, and with ease. All communications were clear, timelines respected, and home was left in order and clean. I am really satisfied with the job and the business relationship. I highly recommend this company. Thank you!
Alan and his team (David and Fernando) are wonderful. They were brought in to solve a problem in our four month old home. The original air conditioning system was too small for the home, and the builder brought in Alan to completely replace the system. (He was not the original installer.) All three gentlemen were talented, professional, friendly, and highly competent, from beginning to end. We had been bummed out since we moved in, because we couldn't get the needed cooling in this climate. Because of ARM's work, we are happy and relieved -- and cool! I'd highly recommend Alan and his team.
~Cathy S. Santa Rosa
These guys are great! Solved our problem of the 2nd floor not getting enough cooling. Suffered with it for a very long time. Alan came out and made, on time I might add, and took one look at our duct work and knew exactly what we needed. Alan's team of Fernando and Dave came out as scheduled and were very professionsal and friendly. They covered everything up with drop cloths so not to bring down any insulation into the house. They worked quickly and balanced the air flow between the rooms. We never had so much air come out of the registers as we do now. Thank you guys and Lidia, excellent job!
~Scott D. Santa Rosa
I contacted ARM after reading many YELP reviews. I was contacted within an hour by Lidia.
I have been slighted by many a "professional" in the past so I was ready to meet Alan and run him through the gauntlet. He checked out my place, answered lots of direct questions and gave me a couple options. The quote came in a timely manner. The price was reasonable and I didn't feel like I was getting screwed. I would recommend them because the team is friendly, responsive, competitive and fair.
~Theresa M, Healdsburg, CA
Alan, Fernando and David are incredible. The house looks like they were never there, they finished a day ahead of time. Everything works like a dream. I'll recommend ARM Heating and Air Conditioning to anyone. The price was fair. These guys are great!
~Larry A. Calistoga, CA
We were victims of the Tub's fire. There was a high failure rate of HVAC systems and the manufactures were not standing behind their products. The one thing that kept coming up was installation error. Out of 6 HVAC contractors interviewed Alan was the only one that came out and the first thing he did was figure out the air flow and volume of air required for today's HVAC systems. He explained that today's systems burn cooler and require more air, which made sense as one of the issues that kept coming up was cracked manifolds (dangerous it can allow carbon monoxide into your home).
ARM was like the Cavalry that came to save us! Alan and his team went out of their way to turn our situation around…he was booked due to high volume after the fire but after seeing my disappointed face Alan told me “don’t worry, I’ll make this happen for you!”
He moved appointments around, when A/C unit we chose came up on back order he and his supplier found one in another city that was earmarked for another job that was running behind but was able to convince the other supplier to ship it to Santa Rosa and with no additional charges.
His team was clean and did a meticulous job on all aspects of the installation. And the best thing, our system was installed and running within 2 weeks. Today we received our first rain of the season and used our heating system for the first time, it is AWSOME! A huge thank you to Alan, his wife Lidia and Team. Thank you!
~T.B. Santa Rosa, CA
I highly recommend ARM Energy Solutions. They replaced both our furnace and AC. They were all extremely friendly and professional. They pay close attention to detail and the prices were reasonable too.
~Amanda M. Petaluma, CA
These guys replace my a/c an heater about a year ago and I've been feeling guilty ever since for not leaving a review yet. I use Yelp all the time but only leave reviews when a business truly stands out. Price was great and the work was flawless. I'm a perfectionist and I almost always find something that I'm not totally happy with when I or anyone else works on our house. That wasn't the case with ARM! Everything was done great. Husband and wife team with a couple great guys on their crew.
~Justin N Petaluma, CA
Fantastic Prompt Service! Recently when all other folks were busy ARM really helped us out. Our heating in our rental until was having big issues and our tenants had a 9 month old baby. ARM HVAC made an adjustment to their schedule and came out to see us and corrected the issue.
~Holly F. Petaluma, CA
I have been using Arm Heating and Air Conditioning for 10 years and they have always done an amazing job, on time and on budget. ARM has bailed me out of a couple of emergency's as well. I always feel confident referring family and friends. I will not hesitate to call ARM in the future. Thanks!
~Quinn B. Santa Rosa, CA
I came to yelp and narrowed it down to three contractors. I chose ARM. I'm glad I did. Alan was on time and courteous from the start. He started the job when he said he would and finished it sooner than expected. He and his employees were clean and respectful.
Every day the work was being done I'd come home at the end of the day and couldn't even tell they were in my house, except I saw the progress from the day before.
There have been no issues!!! I can't say enough About Alan and Lydia. I had a wonderful experience. I highly recommend them. I halfway didn't believe the reviews I was ready on yelp, but now I do. My experience was everything and more that I've read on this site.
~John R. Santa Rosa Ca